Follow the steps below to check for updates. The best way to avoid game crashes or freezing is to make sure the software on your Xbox One is up to date. However, if game crashes persist, there are measures you can take to reduce the chance of game crashes. When a game crashes on Xbox One, you will normally get sent to the Xbox One dashboard, where you can simply restart the game and attempt to play again. Please contact PlayStation Support for assistance. If your PlayStation 4 is up to date, there might be an issue with your PlayStation 4 console. This includes, but is not limited to, Memory Cards, controllers, chips, and cables. Please note : Activision cannot guarantee functionality on PlayStation consoles using 3rd party hardware.
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